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Coredge Web Site Privacy Policy
About the Coredge Software Inc. Privacy Policy:
Coredge Software Inc. respects the privacy needs of our customers and
those who visit our website and evaluate our product offerings. This Privacy
Policy outlines what specific information is gathered through the Coredge
website and how that information is used. By accessing and/or using the
Coredge website you consent to the terms of this Privacy Policy. If you
do not want to consent to the terms of the Privacy Policy, please do not
access or use the Coredge website. If you have any questions about our
Privacy Policy please contact us at reachus@coredge.com.
Changes to this Privacy Policy:
Coredge reserves the right to change the Privacy Policy from time to time.
We will use information in accordance with the Privacy Policy that is
published at the time the information is collected. If we decide to change
our Privacy Policy we will post those changes on the website so that our
users are always aware of the information we collect, how we use it, and
the circumstances, if any, under which we disclose it.
Collection and Use of Information:
Coredge Software Inc. operates a website, http://www.coredge.com
and distributes both no-cost evaluation trials of its products and product
purchases via the Coredge website. Through the 'Download Free Trial' link
on our website we collect certain personal information ("Personal
Information") that is for internal use only in supporting an evaluation
user of our products. This personal information is used to create your
personal record of access to our products on the site, to send customers
product registration keys and if necessary, to allow Coredge to contact
you during the evaluation of our products in support situations. Coredge
also uses personal information to provide users with information about
new services and products offered on the website and to forward promotional
materials. It is important to note that users may opt-out of receiving
promotional materials and information about new services and products
on the website. Any comments or materials sent to Coredge, including feedback
data, such as questions, comments, suggestions and any other responses
are deemed to be non-confidential, with the exception of the personal
information contained therein which shall remain confidential. Coredge
shall have no obligation of any kind with respect to such responses, and
Coredge shall be free to use, reproduce, distribute and publicly display
such comments and materials without limitation. Coredge shall also be
free to use any ideas, concepts, know-how or techniques contained in such
responses for any purpose whatsoever, including, but not limited to, developing,
manufacturing and marketing products incorporating such ideas, concepts
or techniques.
Cookies:
A cookie is a small amount of data, which often includes an anonymous
unique identifier that is sent to your browser from the website's computer
and stored on your computer's hard drive. You may reject the cookie and
still be able to use segments of the website, although it may affect the
functionality of certain services available on the website. Coredge tracks
non-identifiable information in terms of 'page clicks' via cookies to
help us understand how our visitors use our website and we use this information
only for creating better user-friendly versions of our website from time
to time. Cookies do not track the identity of a site visitor until a visitor
has registered to download or purchase one of our products.
Confidentiality of Personal Information:
All Coredge employees and contracted consultants with access to customer
data have signed a Client Confidentiality Agreement that states:
"Every person employed by Coredge is obligated to refrain from discussing
any client information, in any fashion, with anyone outside the company,
including members of the employee's family. In addition, only those persons
within the company with a "need to know" should have access
to client information. All client information is the property of the Company
and under no circumstances is to be used for personal use, business or
gain. Such information may only be used in the normal course of business
for the company."
Corrections to Your Data:
We provide users with an opportunity to access their personal information
to ensure that personal information is correct, accurate and current.
To access personal information, please send a request to our webmaster
at reachus@coredge.com.
Credit Card Payments:
Coredge allows you to purchase and/ore evaluate its software products
from its website. When credit card billing is chosen, information is transferred
to Coredge's e-commerce provider using industry-leading, secure transmission
technology including SSL and HTTPS (the transmission standard used for
transactions by major financial institutions). The information is then
encrypted using Data Encryption Standard 3 (Triple DES) and stored securely.
Financial transactions are verified through VeriSign®, the leading
provider of Internet security solutions. VeriSign is accredited by all
major Security, Privacy and Certification Authorities (CAs).
Customer Contact Lists:
Our policy dictates that all e-mail communications, customer contact and
personal information will remain private and confidential. Customer contact
list information will not be sold, licensed, loaned or otherwise provided
to third parties.
Disclosure Required by Law:
Coredge may be required to release or share personal information if such
personal information is requested by the lawful order of a court or governmental
agency or before a court or agency of competent jurisdiction.
Enforcement:
If you have any questions or complaints with respect to the principles
outlined in the Privacy Policy or enforcement of the Privacy Policy please
contact us at reachus@coredge.com
or call us at (613) 739-8580.
Financial e-commerce providers:
Financial information that is collected by our e-commerce provider is
used only to verify identity, payment authorization and to bill either
you or your company for products and services, as applicable. Coredge
receives user feedback concerning our products and how they are used via
e-mail through our support links. This information may be compiled in
aggregate form only, without any personal identifying information, in
order to enhance the user experience of our products.
Information Exchanges and Transactions:
SSL technology has been implemented throughout our application system.
Information exchanges and transactions, including authentication, passwords,
contact lists (uploading and storing online) and billing related data
between you and our website are strictly protected using this technology.
This ensures that your session is completely private and secure from both
external systems and other customers using our system.
Involuntary Data:
Web browsers connecting to web servers routinely reveal the IP address
of connected computers. IP addresses are not linked to personal information.
Coredge may collect IP
Copyright
2007 ©Coredge Software Incorporated. All rights reserved.
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